Saturday, September 6, 2008

Minor successes, and not so much in other areas

Well, xylitol links have been added to my health food store's website. Minor success. . . .hopefully pet owners will click and read the articles they have posted. . . .because at the store itself there is still no notices about how DEADLY XYLITOL is to animals.

Got a COMPUTER VIRUS recently too. . . .searching the net for info regarding my terrier's digestive problem recently . . .. who would guess such an innocent search would 'cause me hours and hours of grief. We have Norton 360 from Symantec and in calling them (the virus blocked us from getting on Norton's site) . . .we had to pay $100 'cause they said I downloaded a YouTube video (No, I DID NOT) . . .in my search I was sucked into a YouTube video and got out of it as quickly as possible. After that I had a banner that said that Spyware was just detected and that I had to download some VIRUS protection (which was all part of the virus). My computer was soooo messed up. . .My man spent all night trying to fix it and the next morning after he had at least identified where the virus was sent from we subsequently got India on the phone . . .OH, NO I mean Norton. $100 later and 4 hours on hold (I AM NOT KIDDING . . .and the tech told us sometimes people are on hold for 6 HOURS). The tech took 45 minutes to come in and take over my computer and fix it. It still is not right so we got a questionnaire to let them know the NORTON protection still doesn't keep itself turned on to protect ITSELF.

So I called them again. Argh!!!! Since we had a priority ## from the previous 5 hours with them they allowed me to schedule an appointment for them to call back ~ this was Saturday 8/30. NO ONE EVER CALLED. . .I called them again the next morning. We did it again. . .I go an appointment for that afternoon. . . .waiting faithfully by my phone. . .ONCE AGAIN, THEY NEVER EVER CALLED BACK. . .THIS was last weekend. They called me two days ago when I was at my exercise class. BASTARDS.

So although I don't have a computer virus right now my VIRUS protection is LACKING and subject to attack. . . and NORTON SYMANTEC IS worthless on sooooo many levels!